Chicago Tins

How it works

The products purchase process has the following steps:

1. Customer register or login on the site, add products on his shopping cart and set the shipping address.
2. At this step the customer knows the purchased items total, but the shipping cost needs to be calculated and set by the administrators.
3. Customer can proceed to checkout or can requests a shipping quote
4. If customer requests a shipping quote:
• An email will be sent to ChicagoTins
• ChicagoTins check the order, choose lowest freight cost available and reply to customer via email with the estimated shipping cost
• If the customer agrees with the shipping cost it will return on site and continue the checkout where they left off
5. The last step of the checkout is the payment step:
• If is returning customer, he should already have a payment profile saved so order amount will be charged automatically
• If the customer is new, he needs to enter credit card payment information. A payment profile will be created on Authorize.net
6. Administrator sets the shipping amount for order. A new payment is done automatically for shipping. The customer is also notified by email that the order was shipped.
7. Customer can login anytime on his account and change his payment profile and shipping address.

Features

• Prices and online orders available only for registered users
• Products catalogue, categories
• CRM
• Command to import customers and products from old database
• Authorize.net payment gateway: payment profiles, credit card payments, refund payments
• Allow customer to change his payment profile
• Charge customer payment profile from back-end
• Manually set shipping amount, set shipping quote to customer
• Product prices bulk update
• Contact form with reCAPTCHA protection